Our
Privacy Policy
1. What does the babyuniverse.com Privacy Policy cover?
babyuniverse.com is a brand of Toys
"R" Us-Delaware, Inc. (the "Company", "we" or
"us").
This privacy policy outlines babyuniverse.com practices
regarding information collected (a) online at www.babyuniverse.com and any
other websites operated by the Company (the "Sites"); and (b) at the
Company's retail stores in the United States (the "Retail Stores").
We suggest that you review this Privacy Policy periodically as
we may update it from time to time. This policy was last revised on February
25, 2009. By visiting the Sites or otherwise interacting with the Company, you
are accepting the practices described in this Privacy Policy.
2. What information do we collect?
Each time you visit a Site, the web server automatically
collects your internet service provider's address, the web page from which you
came, web browser software, and a record of your activity while visiting the
site.
We collect personally identifiable information (such as first
and last name, credit card number, home address, e-mail address and telephone
number) that you provide when you make a purchase; visit the Retail Stores or
the Sites; create or edit your registries and wish lists; participate in a
contest, sweepstakes or other promotion; fill out a survey or questionnaire;
sign up for a program or club; contact the Company (by e-mail or otherwise);
contact the Company's customer service representative; or otherwise interact
with the Company. Information that you provide at the Retail Stores may be
combined with information that you provide online at the Sites, as well as with
information about your product interests and purchases. The information you
provide to We may also be combined with demographic and other information that
is available in order to allow us to better communicate with you and enhance
your shopping experience.
For purposes of this policy, information regarding your children
that you (the parent) provide to the Company is treated in the same manner as information
collected about you.
3. How does we use and share personal information?
Using Your Personal Information
Your personal information is used by the Company to enhance your guest
relationship with us, respond to your requests, tailor offerings to you,
communicate with you about products, services, special offerings and events or
programs offered by the Company or their marketing partners that may be of
interest to you. The Company may also use this information to analyze and
manage its businesses. Aggregate data (which does not allow an individual to be
identified, contacted or located) is collected from online and offline
facilities and may be used to enhance the ability of the Company to communicate
with you, and for internal analysis and management purposes.
Sharing Your Personal Information
We will not license, sell or provide your personal information to any
unaffiliated third party except as permitted by this policy or with your
consent. We share your personal information as set forth below:
With and between our Brands: Personal information collected by
one brand of the Company will be used by that brand in accordance with this
Privacy Policy and may be shared with other brands of the Company for use only
in accordance with this Privacy Policy.
With our Service Providers: The Company may share your personal
information with service providers who provide services for or administer
activities on behalf of the Company (such as, but not limited to, authorization
of credit card and check transactions, order fulfillment, sweepstakes and
contests, and co-branded or joint product and service promotions). We may share
your information with service providers who develop, host or maintain the Sites
on behalf of the Company. We may also share your information with service
providers who warehouse product, personalize product and perform order
fulfillment services on behalf of The Company. These service providers are
granted access to some or all of your personal information as necessary and may
use cookies (as defined below) on our behalf, but are contractually restricted
from using your personal information in any manner other than as may be
necessary to perform their services. We may also utilize service providers to
assist us in aggregating customer information. We may then share such
aggregated information with prospective marketing partners and advertisers.
In Connection with Business Transfers: In the event that a
store, division or part or all of the Company (or the assets of one of those
entities) is bought, sold or otherwise transferred, customer information will
likely be included among the transferred business assets.
To Comply with Laws: We may also disclose specific information
when it determines that such disclosure is necessary to comply with the law or
to protect the interests or safety of its visitors and guests, the Company or
others. This includes exchanging information with other companies and
organizations for fraud protection and credit risk reduction.
On Registries and Wish Lists: Registries and wish lists are made
available for viewing by others. If you create your registry or wish list and
elect to make it available online, your information will be accessible at the
Sites (as applicable). If you create your registry or wish list at the Sites (as
applicable), your registry information may also be accessible at the Retail
Stores.
4. How is my personal information protected?
We use industry standard security techniques on the Sites to
help protect against the loss, misuse or alteration of information collected
from you at the Sites. When you access your account information or transmit
personally identifiable data to the Sites, that information is stored on
servers that the Sites have attempted to secure from unauthorized access or
intrusion. "Secure Socket Layer" software encrypts all personal
information you transmit to the Sites. We cannot be and are not responsible for
unauthorized access to information by hackers or others who have obtained such
access through illegal measures.
5. What are cookies and how do we use them?
The Sites use "cookies," which are small pieces of
information stored by your browser on your computer's hard drive. The cookies
are used to connect your computer with information stored about your
preferences and product purchases. (Some examples of this data include your
account preferences, items added to your shopping cart, user specific
information on pages accessed and previous visits to the site.) We do not use
cookies to store any of your personal or financial information on your
computer. The "help" portion of the toolbar on most browsers will
tell you how to prevent your browser from accepting new cookies, how to have
the browser notify you when you receive new cookies or how to disable cookies
altogether. If you reject cookies, you may not be able to participate in
certain activities or receive a presentation tailored to you.
6. How can I opt out from receiving communications?
From time to time, you may receive periodic mailings, telephone
calls or e-mails from the Company with information on products or services,
discounts, special promotions, upcoming events or other offers from us or our
marketing partners. You may opt out of receiving e-mail communications by
clicking the "Unsubscribe" link at the bottom of the e-mail received
or click here to unsubscribe from future emails. It may take
us up to 10 days to complete this process, as permitted by law. You may opt out
of receiving mailings or telephone calls by completing the online form at www.toysrusinc.com/contactus
or by calling 1-888-552-2298 and asking for an operator who will instruct you
on how you may opt out of receiving such communications. Please note that if
you ask us to remove your name from a mailing list, your name will be removed
from all of the mailing lists maintained by the Company. In addition, your
personal information may be retained in the database for record keeping
purposes and for internal research and analysis.
7. How can I update or change my personal information?
You may update or change your personal information by completing
the online form at www.toysrusinc.com/contactus
or by calling 1-888-552-2298 and asking for an operator, who will instruct you
on how to update or change your personal information. To change your shipping
or billing information for www.babyuniverse.com orders, log on, select "My
Account" and make the appropriate changes.
8. What is the Company's children's privacy policy?
The Sites do not knowingly solicit or collect personally
identifiable information online from children under the age of 13 without prior
verifiable parental consent. If we learn that a child under the age of 13 has
submitted personally identifiable information online, in contravention of these
measures, it will take all reasonable measures to delete such information from
its databases and to not use such information for any purpose (except where
necessary to protect the safety of the child or others as required by law).
9. Linked Sites
The Sites may contain links to other sites, including content
from other sites that is occasionally framed within a Site. Please note that
the privacy policies at these other sites may be different from this one. You
should review the privacy policy of any site linked to or framed within a Site
prior to providing any information on or to that site.
10. How to contact the Company
If you have questions or concerns about this Privacy Policy,
please feel free to call us at 1-888-552-2298.