Privacy Policy 12/22/08:
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Under California law, a California resident with whom JCPenney has an established relationship has the right to request certain information with respect to the types of personal information JCPenney has shared with third parties for their direct marketing purposes, and the identities of those third parties, within the immediately preceding calendar year, subject to certain exceptions. All requests for such information must be in writing and sent to: J.C. Penney Corporation, Inc., P.O. Box 10001 , Dallas, TX 75301. Attention: Corporate Customer Relations.
This same California law permits JCPenney to provide you, in response to your written request, with a cost-free means to choose not to have your information shared rather than providing the above described information. You may exercise that choice by any of the means described under “Sharing with Other Companies”.
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You can update or correct your name, address, or telephone number for your JCPenney credit account, or check the status of your account by:
Note: JCPenney Personal Payment Plan Account Information is not currently available on-line.
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We use Secure Socket Layering (SSL) technology to encrypt (“scramble”)your credit or debit card information, including the account number, while it is transmitted over the Internet between your computer and our website servers. SSL is an industry standard technology for secure online transactions.
If unauthorized charges (as determined by your card issuer) are made on your credit or debit card as a result of purchases made on jcp.com utilizing our secure servers, JCPenney will reimburse you for up to $50 of any amounts you are required to pay by the card issuer. Also, under the Fair Credit Billing Act, your credit card provider cannot hold you liable for more than $50 of unauthorized charges on a credit card. Your liability for unauthorized use of a debit card may be higher, but many debit card issuers voluntarily apply the $50 limit to their cards as well.
Our Use of Cookies and Web Beacons
jcp.com regularly uses browser tracking cookies. A "cookie" is a small file stored by your web browser on your computer. Cookies allow us to recognize who you are, when you arrive at our site, by associating an anonymous identification number in the cookie with other information you as a customer have provided us. That customer information is stored on our secured database. At no time is your name, street address, or credit card number stored within one of our cookies. Your email address is saved in your cookie if you register with us at jcp.com.
Cookies allow us to understand how you clicked to our site and what pages you click on during your visit to our site. Knowing how you prefer to shop allows us to improve your shopping experience and speed your checkout process. We do not use the current jcp.com cookie to track your activity on sites other than those operated by JCPenney.
Accepting cookies through your web browser is your personal choice. At this time, you can still shop and purchase from jcp.com even if you set your browser to disable cookies. However, if you choose not to accept cookies, we may not be able to provide you with as exceptional a shopping experience as one that is specifically tailored to your needs.
JCPenney works with a variety of advertising companies to place our advertising at websites across the Internet. These advertising companies collect anonymous information about your visits to our web site, other advertising websites or interaction with our email through the use of "web beacons". This technology allows them to develop JCPenney advertising about goods and offers that may be of interest to you.
Web beacons are also used to review how visitors to jcp.com
navigate our site or interact with our email advertising. Third-party
companies assist in the collection and analysis of this data. These
companies may access your email address through these web beacons. Your
name, street address or credit card number is not accessed by or shared with
other companies through these web beacons. If you would like to learn
more about the use of web beacons and your browser options, please click here to
visit the Network Advertising Initiative (NAI) website.
We collect non-personal information about how users navigate through our web site. We aggregate this information in order to improve our site, and we may share this information with our affiliates or other outside companies. This aggregated information does not include individual names or personal data, so it does not identify you or any other customer.
We do not knowingly collect personally identifiable information from children under the age of 13 on our web site.
While visiting jcp.com, you may link to other web sites. Other sites have their own policies regarding privacy. When you provide personal information at one of those sites, you are subject to the site operator’s privacy policy, not the JCPenney privacy policy. We encourage you to read that policy before submitting any personal information.
We distribute advertising messages via text message to mobile devices to customers that have provided us permission via an opt in request. The opportunity to opt out of a specific text message marketing campaign will be made available with the messages we send.
Please note that, with text message campaigns, an opt-in or opt-out request is currently associated only with a specific marketing campaign and a specific mobile phone number. As a result, a request associated with one campaign and phone number will not apply to other campaigns or numbers.
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This policy was last updated July 18, 2008 Changes involved:
We may change our privacy policy from time to time. When considering any change, your privacy will remain a priority. If we change our privacy policy in the future, we will let you know by posting the updated policy at this website. We encourage you to check our policy periodically. You can tell if it has changed by checking the revision date that appears at the beginning of the policy. If you would like further information, or have any questions about our privacy policy:
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